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Our Journey: Lucy Mitchell – Leading with Passion

18 September 2026

In the world of childcare, every individual’s journey is a narrative of dedication, compassion, and a relentless pursuit of excellence. Today, we delve into the inspiring journey of Lucy Mitchell and her remarkable experience with Stepping Stones Care.

Lucy’s story is one of commitment and alignment of values. With nearly 15 years of experience in the childcare sector, Lucy found her professional home at Stepping Stones Care, drawn by the company’s genuine appreciation for its managers and deputy managers. “They value every single person that works for the company,” Lucy emphasises, reflecting on the culture of appreciation that permeates through the organisation.

Joining Stepping Stones Care as a registered manager in May 2022, Lucy was immediately struck by the alignment of ethos and beliefs between herself and the company. Meeting with the owners, she sensed a shared commitment to creating an environment where children’s well-being and development take centre stage.

Lucy’s journey took her to Onyx House, a four-bedded home, where she embarked on the mission of establishing a solid core staff team. What sets Stepping Stones Care apart is their approach – there’s no pressure on managers to rush the process. Lucy highlights, “I was allowed a whole year to establish the home, upskill the staff team, and intake children at regular and safe intervals.”

This patient and thorough approach bore fruit. With time and dedication, Lucy and her team witnessed remarkable progress. “That has allowed us to have really positive outcomes for the children in the home,” Lucy shares proudly. The success stories are a testament to the efficacy of Stepping Stones Care’s philosophy – nurturing environments yield positive results.

As Lucy’s journey continues, so does Stepping Stones Care’s commitment to growth and excellence. With a vision to become market leaders in the industry, the organisation’s dedication to its people and the children they serve remains unwavering. “If they look after people the way they do and allow us to look after our children in the way that we can, they absolutely will achieve that,” Lucy asserts confidently.

Lucy’s journey exemplifies the power of passion, dedication, and shared values in creating impactful change in the childcare sector. At Stepping Stones Care, every journey is valued, every story celebrated, and every child’s future nurtured with care and compassion.

Join us as we continue to write the next chapter of #OurJourney at Stepping Stones Care, where every step forward is a testament to our commitment to excellence in childcare.

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